Hostellerie du Pas de l'Ours "Relais et Châteaux" | Hotel in Crans-Montana

| 9.5 (54 Reviews) |   Pet Friendly  12 Bathrooms  35 Guests
Lens Hotel | Hostellerie du Pas de l'Ours "Relais et Châteaux"

Hotel in Lens, Crans-Montana

Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views. The suites at this boutique hotel feature an open fireplace and a spa bath. The décor includes exposed wooden beams, natural stones and fur fabrics. The hotel's gourmet restaurant, l'Ours, features a Michelin star and 18 Gault-Millau points. Hearty and traditional dishes are served in the hotel bistro, Le Bistrot des Ours. The hotel spa area, I'Alpage, is a great place to relax. Fun treatments are even offered to children from 3 years old.

Hostellerie du Pas de l'Ours "Relais et Châteaux" is located in Crans-Montana.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: EV Charge Station, Entertainment, View, and several others. This is a 5 star rated property and has over 54 reviews with the average score of 9.5 . Coming to Crans-Montana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this place in Crans-Montana. These details are authentic, as they are provided by our partner, booking.com.

This Hostellerie du Pas de l'Ours "Relais et Châteaux" in Crans-Montana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hostellerie du Pas de l'Ours "Relais et Châteaux"”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Pool
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Kids' meals
  • Breakfast in the room
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
  • Special diet meals (on request)
  • Fruit
Parking
  • Parking garage
  • Electric vehicle charging station
  • Parking
  • Parking on site
  • Accessible parking
  • Private Parking
Activities
  • Casino
  • Aerobics
  • Bowling
  • Body scrub
  • Pool table
  • Spa/Wellness packages
  • Golf course (within 2 miles)
  • Fitness
  • Ping-pong
  • Spa
  • Game room
  • Indoor pool
  • Fitness classes
  • Playground
  • Canoeing
  • Racquetball
  • Fishing
  • Locker rooms
  • Waxing services
  • Fitness center
  • Beauty services
  • Sauna
  • Spa facilities
  • Solarium
  • Walking tours
  • Personal trainer
  • Steam room
  • Themed dinners
  • Cycling
  • Body treatments
  • Pedicure
  • Yoga classes
  • Live sports events (broadcast)
  • Spa lounge/Relaxation area
  • Horseback riding
  • Turkish/Steam Bath
  • Mini golf
  • Indoor pool (year-round)
  • Manicure
  • Facial treatments
  • Nightclub/DJ
  • Skiing
  • Massage
  • Darts
  • Hiking
  • Tennis court
Entertainment
  • Board games/Puzzles
  • Baby safety gates
General
  • Family rooms
  • Non-smoking rooms
  • Wifi in all areas
  • Pet friendly
  • Soundproof rooms
  • Heating
  • Smoke-free property
  • Safe
  • Hypoallergenic room available
  • Elevator
Guest Services
  • Dry cleaning
  • Currency exchange
  • Airport shuttle
  • Packed lunches
  • Baggage storage
  • Shuttle service (free)
  • Pet bowls
  • Car rental
  • Meeting/Banquet facilities
  • Shuttle service
  • Daily housekeeping
  • Business center
  • Express check-in/out
  • Concierge
  • Grocery deliveries
  • Hair/Beauty salon
  • Ironing service
  • Laundry
  • Fax/Photocopying
  • 24-hour front desk
  • Valet parking
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Room service
  • Babysitting/Child services
  • Private check-in/out
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Garden
  • Outdoor pool (seasonal)
  • Terrace
  • Sun deck
  • Outdoor pool
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Key access
  • Security alarm
Skiing
  • Ski school
  • Ski pass vendor
  • Ski storage
  • Ski rental on site
Spa
  • Beach chairs/Loungers
  • Heated pool
  • Beach umbrellas
  • Swimming pool
  • Pool with view
Transportation/Shuttle
  • Public transit tickets
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.58
Location:
9.29
Staff:
9.77
Facilities:
9.29
Comfort:
9.63
Cleanliness:
9.77
Uros
Feb 24, 2026 08:00:00 AM
Review Score:   8
Slovenia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff were extremely friendly and helpful throughout our stay. We were given what is considered the best room in the hotel.
Negative: However, the room is located directly above the restaurant, and unfortunately the noise made it very difficult to sleep before 1–2 a.m. We had to use earplugs each night.
Summary: Very friendly staff, but noisy at night
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Spa tub, Toilet paper, Hairdryer, Bathtub or shower, Towels, Free toiletries, Bathrobe, Conditioner, Shower cap, Shower, Private bathroom, Body soap, Toilet, Bathtub, Shampoo

General

Smoke Alarm, Hardwood or parquet floors, Hypoallergenic, Heating, Safe, Interconnecting room(s) available, Soundproof

Media & Technology

Cable channels, DVD player, TV, Satellite channels, Telephone, CD player, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Desk, Sofa, Sitting area, Fireplace

View

View, Pool view, Mountain view, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Adapter

Accessibility

Accessible by elevator
Family Suite
Room Type: Family
Room Size: 95 m2
2 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Spa tub, Toilet paper, Hairdryer, Bathtub or shower, Guest bathroom, Towels, Free toiletries, Bathrobe, Conditioner, Shower cap, Shower, Private bathroom, Body soap, Toilet, Bathtub, Shampoo

General

Smoke Alarm, Hardwood or parquet floors, Hypoallergenic, Heating, Safe, Soundproof

Media & Technology

Cable channels, DVD player, TV, Satellite channels, Telephone, CD player, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Desk, Sofa, Sitting area, Fireplace

View

View, Pool view, Mountain view, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Adapter

Accessibility

Accessible by elevator
Double Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Hairdryer, Walk-in shower, Towels, Free toiletries, Bathrobe, Conditioner, Shower cap, Shower, Private bathroom, Body soap, Toilet, Toilet paper, Shampoo

General

Smoke Alarm, Hardwood or parquet floors, Hypoallergenic, Heating, Safe, Soundproof

Media & Technology

Cable channels, DVD player, TV, Satellite channels, Telephone, CD player, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

View

City view, Mountain view

Kitchen

Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Adapter
Luxury Suite (2 Adults)
Room Type: Suite
Room Size: 85 m2
1 King bed(s) Bed
Luxury Suite (2 Adults)

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Spa tub, Toilet paper, Hairdryer, Bathtub or shower, Towels, Free toiletries, Bathrobe, Conditioner, Shower cap, Shower, Private bathroom, Body soap, Toilet, Bathtub, Shampoo

General

Smoke Alarm, Hardwood or parquet floors, Hypoallergenic, Heating, Safe, Soundproof

Media & Technology

Cable channels, DVD player, TV, Satellite channels, Telephone, CD player, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Desk, Sofa, Sitting area, Fireplace

View

View, Pool view, Mountain view, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Linens

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Adapter
Prestige Suite (4 Adults)
Room Type: Suite
Room Size: 110 m2
2 King bed(s) Bed
Prestige Suite (4 Adults)

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Spa tub, Toilet paper, Hairdryer, Bathtub or shower, Towels, Free toiletries, Bathrobe, Conditioner, Shower cap, Shower, Private bathroom, Body soap, Toilet, Bathtub, Shampoo

General

Smoke Alarm, Hardwood or parquet floors, Hypoallergenic, Heating, Safe, Interconnecting room(s) available, Soundproof

Media & Technology

Cable channels, DVD player, TV, Satellite channels, Telephone, CD player, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Desk, Sofa, Sitting area, Fireplace

View

View, Pool view, Mountain view, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Adapter
Luxury Suite (6 Adults)
Room Type: Suite
Room Size: 200 m2
3 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Spa tub, Toilet paper, Hairdryer, Bathtub or shower, Towels, Free toiletries, Bathrobe, Conditioner, Shower cap, Shower, Private bathroom, Body soap, Toilet, Bathtub, Shampoo

General

Private entrance, Smoke Alarm, Hardwood or parquet floors, Hypoallergenic, Heating, Safe, Soundproof

Media & Technology

Cable channels, DVD player, TV, Satellite channels, Telephone, CD player, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Outdoor dining area, Terrace

Living Area

Desk, Sofa, Sitting area, Fireplace

View

View, Pool view, Mountain view, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Dining table, Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Adapter
Superior Suite (2 Adults)
Room Type: Suite
Room Size: 55 m2
1 King bed(s) Bed
Superior Suite (2 Adults)

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Spa tub, Toilet paper, Hairdryer, Bathtub or shower, Towels, Free toiletries, Bathrobe, Conditioner, Shower cap, Shower, Private bathroom, Body soap, Toilet, Bathtub, Shampoo

General

Smoke Alarm, Hardwood or parquet floors, Hypoallergenic, Heating, Safe, Soundproof

Media & Technology

Cable channels, DVD player, TV, Satellite channels, Telephone, CD player, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Desk, Sitting area, Fireplace

View

View, Pool view, Mountain view, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Adapter

Accessibility

Accessible by elevator
Loft Suite
Room Type: Suite
Room Size: 65 m2
1 Queen bed(s) Bed
Loft Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Slippers, Spa tub, Toilet paper, Hairdryer, Bathtub or shower, Towels, Free toiletries, Bathrobe, Conditioner, Shower cap, Shower, Private bathroom, Body soap, Toilet, Bathtub, Shampoo

General

Smoke Alarm, Hardwood or parquet floors, Hypoallergenic, Heating, Safe, Soundproof

Media & Technology

Cable channels, DVD player, TV, Satellite channels, Telephone, CD player, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Terrace

Living Area

Desk, Sofa, Sitting area, Fireplace

View

View, Pool view, Mountain view, Garden view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Electric kettle, Coffee machine

Pool and Spa

Pool towels

Room amenities

Non-feather pillow, Feather pillow, Socket near the bed, Hypoallergenic pillow, Adapter

Accessibility

Accessible by elevator
Deluxe King Suite
Room Type: Suite
1 King bed(s) Bed
Deluxe King Suite

FAQ's

Is this Lens hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lens hotel?

Check-in time for Lens hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lens hotel have a swimming pool?

Yes, this Lens hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lens hotel?

Best-rates for the Lens hotel starts from $927 per night with includes Private Pool, Balcony/Terrace, Spa, Toiletries, Hot Tub, Internet, Skiing, Breakfast, Child Friendly, EV Charge Station, Entertainment, View, Oceanfront, Business Services, Laundry, Parking, Ocean View, Accessibility, Security/Safety, Sports/Activities, Bedding/Linens, Fireplace/Heating, Transportation/Shuttle, Pet Friendly, Bar, Pool, Wellness Facilities, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lens hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lens hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lens hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lens hotel?

Based on the information reported by the owner or manager, the Lens hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lens hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD927
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