Moon Palace The Grand Cancun All Inclusive | Resort in Cancún

| 8.3 (331 Reviews) |  9 Bathrooms  34 Guests
Cancun Resort | Moon Palace The Grand Cancun All Inclusive

Resort in Cancun, Cancún

Set in Cancún in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is Cancún International Airport, 8.7 mi from the property.

Moon Palace The Grand Cancun All Inclusive is located in Cancún.

This 1153 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Security/Safety, Business Services, and several others. This is a 5 star rated property and has over 331 reviews with the average score of 8.3 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 1153 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace The Grand Cancun All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace The Grand Cancun All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Kids' meals
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Fruit
  • Restaurant
  • Wine/Champagne
  • Bar
  • Snack bar
Parking
  • Free parking
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
Activities
  • Bike tours
  • Spa facilities
  • Haircut
  • Manicure
  • Back massage
  • Pool table
  • Happy hour
  • Head massage
  • Evening entertainment
  • Sauna
  • Spa lounge/Relaxation area
  • Couples' massage
  • Live sports events (broadcast)
  • Facial treatments
  • Massage chair
  • Steam room
  • Locker rooms
  • Nightclub/DJ
  • Hand massage
  • Massage
  • Full-body massage
  • Personal trainer
  • Body wrap
  • Body scrub
  • Hot tub/Jacuzzi
  • Ping-pong
  • Hair treatments
  • Aerobics
  • Beach
  • Entertainment staff
  • Pedicure
  • Fitness classes
  • Tour or class about local culture
  • Cooking class
  • Cycling
  • Body treatments
  • Fishing
  • Fitness
  • Water park
  • Yoga classes
  • Private beach area
  • Neck massage
  • Golf course (within 2 miles)
  • Snorkeling
  • Hair coloring
  • Foot massage
  • Spa
  • Spa/Wellness packages
  • Mini golf
  • Hairstyling
  • Tennis court
  • Makeup services
  • Bowling
  • Tennis equipment
  • Live music/Performance
  • Beauty services
  • Playground
  • Game room
  • Fitness center
  • Kids' club
  • Horseback riding
Entertainment
  • Board games/Puzzles
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Chapel/Shrine
  • Non-smoking rooms
  • Safe
  • Designated smoking area
  • Wifi in all areas
  • Family rooms
  • Facilities for disabled guests
  • Elevator
  • Air conditioning
Guest Services
  • Babysitting/Child services
  • Hair/Beauty salon
  • Private check-in/out
  • Currency exchange
  • Baggage storage
  • Daily housekeeping
  • Laundry
  • Dry cleaning
  • Suit press
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Car rental
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Lockers
  • Business center
  • Shuttle service (additional charge)
  • Tour desk
  • ATM on site
  • Airport shuttle
  • Ironing service
  • Express check-in/out
  • Room service
  • Fax/Photocopying
  • Valet parking
  • Shuttle service
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Garden
  • Outdoor pool
  • Outdoor furniture
  • Sun deck
  • Outdoor pool (year-round)
Security/Safety
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Security alarm
  • Fire extinguishers
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Swimming pool toys
  • Beach umbrellas
  • Swimming pool
  • Heated pool
  • Rooftop pool
  • Pool with view
  • Pool bar
  • Beach chairs/Loungers
  • Fenced pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. , in an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. if this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in. , guests who book four nights or more will get $250 usd in resort credit. a 16% service fee applies to services paid with resort credit wich can be used on spa, golf, tours, romantic dinner, and other selected services. , maximum spa credit allowed to redeem $82 usd. other terms and conditions may apply. , please note that any other special requests are subject to availability and additional charges may apply. , all promotional benefits are subject to change or may be suspended at any time without prior notice. , these promotions are not transferable to guests in other rooms. information is subject to change without previous notice. other terms and conditions may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 1230050337

Reviews

Value for money:
7.83
Location:
8.48
Staff:
8.25
Facilities:
8.71
Comfort:
8.65
Cleanliness:
8.45
Karen
Jan 22, 2026 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Food. Kids facilities. Staffs
Negative: Nothing
Summary: Enjoy
See All Reviews

Room Arrangement

Room Info Facilities
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Bottle of water

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bathtub or shower, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Lockers, Laptop safe, Tile/Marble floor, Trash cans, Key card access, Safe, Iron, Soundproof, Interconnecting room(s) available, Air conditioning

Media & Technology

Cable channels, TV, Telephone, Streaming service (like Netflix), Radio, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

View

Garden view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Roll-in shower, Adapted bath, Emergency cord in bathroom, Shower chair, Toilet with grab rails, Lower sink, Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Swim Up Suite Garden View
Room Type: Suite
Room Size: 77 m2
1 King bed(s) Bed
Grand Swim Up Suite Garden View

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Bottle of water

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bathtub or shower, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Lockers, Laptop safe, Tile/Marble floor, Trash cans, Key card access, Safe, Iron, Soundproof, Interconnecting room(s) available, Air conditioning

Media & Technology

Cable channels, TV, Telephone, Streaming service (like Netflix), Radio, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Terrace, Patio, Private pool, Balcony

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

View

Pool view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Family Suite Garden View
Room Type: Family
Room Size: 154 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Family Suite Garden View

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Bottle of water

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bathtub or shower, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Lockers, Laptop safe, Tile/Marble floor, Trash cans, Key card access, Safe, Iron, Soundproof, Interconnecting room(s) available, Air conditioning

Media & Technology

Game console, Cable channels, TV, Telephone, Streaming service (like Netflix), Radio, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Dining area, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

View

Pool view, Garden view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Presidential Suite
Room Type: Suite
Room Size: 200 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Grand Presidential Suite

Food & Drink

Minibar, Tea/Coffee maker, Fruit, Chocolate/Cookies, Wine/Champagne, Bottle of water

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bathtub or shower, Shampoo, Toilet, Body soap, Guest bathroom, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Lockers, Laptop safe, Tile/Marble floor, Trash cans, Key card access, Safe, Iron, Soundproof, Private entrance, Interconnecting room(s) available, Air conditioning

Media & Technology

Game console, Cable channels, TV, Telephone, Streaming service (like Netflix), Radio, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Kitchen

Dining table, Coffee machine, Kitchen, Kitchenette, Wine glasses

Outdoors

Terrace, Balcony

Living Area

Dining area, Desk, Sofa, Sitting area

Bedroom

Walk-in closet, Alarm clock, Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Feather pillow, Hypoallergenic pillow, Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Honeymoon Suite - King Size Bed
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
Grand Honeymoon Suite - King Size Bed

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Bottle of water

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bathtub or shower, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Lockers, Laptop safe, Tile/Marble floor, Trash cans, Key card access, Safe, Iron, Soundproof, Interconnecting room(s) available, Air conditioning

Media & Technology

Cable channels, TV, Telephone, Streaming service (like Netflix), Radio, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

View

Garden view

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Feather pillow, Hypoallergenic pillow, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Governor Suite - King Size Bed
Room Type: Suite
Room Size: 151 m2
1 King bed(s) Bed
Grand Governor Suite - King Size Bed

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Bottle of water

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bathtub or shower, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Lockers, Laptop safe, Tile/Marble floor, Trash cans, Key card access, Safe, Iron, Soundproof, Private entrance, Interconnecting room(s) available, Air conditioning

Media & Technology

Game console, Cable channels, TV, Telephone, Streaming service (like Netflix), Radio, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Desk, Sofa, Sitting area

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One

Exclusive services

Free gym access
Grand Deluxe Garden View
Room Type: Double
Room Size: 77 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Grand Deluxe Garden View

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Bottle of water

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bathtub or shower, Shampoo, Spa tub, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Lockers, Laptop safe, Tile/Marble floor, Trash cans, Key card access, Safe, Iron, Soundproof, Interconnecting room(s) available, Air conditioning

Media & Technology

Cable channels, TV, Telephone, Streaming service (like Netflix), Radio, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sitting area

View

Garden view, View

Bedroom

Linens, Wardrobe or closet, Childrens' cribs, Alarm clock

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Roll-in shower, Adapted bath, Emergency cord in bathroom, Shower chair, Toilet with grab rails, Lower sink, Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels

Exclusive services

Free gym access
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana
Room Type: Suite
Room Size: 77 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Bottle of water

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Slippers, Bathtub or shower, Shampoo, Toilet, Body soap, Conditioner, Bathrobe, Bathtub, Toothbrush, Shower, Private bathroom, Toilet paper, Walk-in shower

General

Smoke Alarm, Lockers, Laptop safe, Tile/Marble floor, Trash cans, Key card access, Safe, Iron, Soundproof, Interconnecting room(s) available, Air conditioning

Media & Technology

Cable channels, TV, Telephone, Streaming service (like Netflix), Radio, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Dining table, Coffee machine, Wine glasses

Accessibility

Roll-in shower, Adapted bath, Emergency cord in bathroom, Shower chair, Toilet with grab rails, Lower sink, Raised toilet, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Drying rack for clothing

Pool and Spa

Pool towels
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