Tru by Hilton Louisville East | Hotel in Louisville
Hotel
9.2
(545 Reviews) |
1 Bathroom
Available rates:
Hotel in Jeffersontown, Louisville
Suburban hotel with a 24-hour fitness center and free breakfast Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Tru by Hilton Louisville East offers 90 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
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Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 4:00 pm; check-in end time: 6:00 am contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Pet fee: usd 75 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Vince
Dec 24, 2025 03:14:26 AM
Review Score:
8
Summary: This is a very good spot for a hotel, relatively close to downtown Louisville.
Only issue I had, was the water in my bathroom was ridiculously hot for taking a shower (FRI & SAT) - there was no cold water functioning - you couldn't adjust it to a comfortable setting, except on Sunday morning, prior to my check out time.
Other than that, everything was fine, and I enjoyed my stay .
See All Reviews
Reviews
Vince
Dec 24, 2025 03:14:26 AM
Review Score:
8
Summary: This is a very good spot for a hotel, relatively close to downtown Louisville.
Only issue I had, was the water in my bathroom was ridiculously hot for taking a shower (FRI & SAT) - there was no cold water functioning - you couldn't adjust it to a comfortable setting, except on Sunday morning, prior to my check out time.
Other than that, everything was fine, and I enjoyed my stay .
Benjamin
Dec 16, 2025 05:46:16 AM
Review Score:
8
Summary: The staff and breakfast was great. Location was excellent.
Parking was easy and plentiful.
Only problem were the other guest. There were children (ages 5 to 14) running around the whole place. Early morning and at night. So it was loud.
Annalise
Nov 17, 2025 08:15:21 AM
Review Score:
10
Summary: We have stayed at this particular location several times. It is always clean and the staff is always friendly and courteous.
Libby
Nov 15, 2025 10:45:03 PM
Review Score:
8
Summary: Breakfast food was good. Wish we had real plates & utensils instead of paper & plastic. Not very eco friendly there
Kristy
Oct 25, 2025 05:16:02 AM
Review Score:
10
Summary: Facility was clean inviting! Front foyer with the feel of home! Rooms were clean and comfy! Would definitely book there again!
David
Sep 10, 2025 11:25:00 PM
Review Score:
4
Summary: I had a swarm of ants in the room, got a can of bug spray from the front desk and sprayed the seam between the counter and shelve. They offered me another room, but I stayed put.
But then the door to my room wouldn't lock, they spent 45 mins trying to fix it, so I suggested they move my room, which they did (not an upgrade)...whole thing took 1 hour and I missed my appointment.
I had the 'do not disturb sign' on my door, yet housekeeping knocked on my door and said, 'housekeeping!'.
Over priced. Tiny, tiny, tiny room, 231 sq ft. No microwave in room, and the one they have in the lobby area is almost on the floor - instead of on top of a counter. You have to get on your knees to use it.
No coffee maker in room, but they have coffee in the lobby that is either hot or warm depending on the time of day. Minimal shelf & desk space in room, difficult to use a laptop. Internet speed test measured 10.48 Mbps download, 9.94 Mbps upload.
Breakfast is basic and ok, but they don't refrigerate the cream cheese as required, which is a health issue.
Staff at front desk is reasonable. Location is mixed - on the outskirts of Louisville but there is also a lot of traffic on Blankenbaker. Avoid the highways and take the back roads whenever possible.
The deposit for incidentals is only $20.
During my stay - plenty of parking, overall felt very
Trip
Aug 4, 2025 06:41:15 PM
Review Score:
10
Summary: Everything about my stay was excellent. This was by far the nicest property I have stayed at. The breakfast was great, with the food choices changing daily. What a surprise. The staff couldn't have been more helpful and friendly. You have done an excellent job creating a great place for people to stay.
Dennis
Aug 3, 2025 09:34:58 PM
Review Score:
10
Summary: Great place to stay for an overnight trip
David
Jul 7, 2025 03:58:33 AM
Review Score:
6
Summary: Nice
Halee
Jun 30, 2025 05:26:54 AM
Review Score:
10
Summary: Easy and quick check in, friendly staff and clean rooms. Beds were also comfy!